• We will conduct a door-to-door canvass with commercial and residential properties within 100 metres of the site. This canvass would explain the project in lay terms and would also distribute the project newsletter (see below). The canvass would be conducted by project consultants and would also feed into special one-on-one meetings, as required (see below).
  
  Target date: May, 2008

• Where required, these meetings would take place with key stakeholders to identify and allay their concerns. In some cases these one-on-one meetings would be with Alternative Living Solutions or the project architect. These meetings would be coordinated by project consultants.
  
  Target date: May, 2008 and during construction as needed.
  

• We will be setting regular bi-monthly office hours for the Alternative Living Solution staff and project consultants on-site (e.g. every 2nd Tuesday from 5-7 pm) so that neighbours can drop in to have their questions answered. This on-site community office would be open during the start-up phase of the construction.
  
  Target date: June, 2008

• A simple brochure style website featuring basic information on the project and the proponents, frequently asked questions, email and telephone contact information, links to the City of Toronto. Home page could be updated to provide event information.
  
  Target operational date: April, 2008

• A simple newsletter update would be developed to keep neighbours and attendees from the community open house apprised of the project progress. This newsletter would promote the website and the telephone number and would also mention the creation of a liaison committee. This newsletter would also feature a project timeline.
  
  Target date: May, 2008

• Signage will be prepared for the construction hoarding to channel all questions and complaints to the central website and telephone number, especially with after-hours complaints. The signage would not promote the nature of the housing or the project, but would tell people how to raise questions or complaints.
  
  Target date: June 2008

• The committee will be formed to give neighbouring residents and businesses a place to have their questions answered and to raise concerns in a nonthreatening manner. The focus would be on construction issues only (see attached draft terms of reference). CLC members would be recruited: 1) through a door-to-door canvass of immediate neighbours; 2) from recommendations from the city councillor. We anticipate 10 members of the CLC.
  The CLC would have terms of reference and would meet three times: early May – July and September. The Chair of the CLC will be appointed by Alternative Living Solutions in consultation with the City of Toronto.
  
  Target date: May 2008

Click here to download Draft Communication Plan in PDF format